Our Policy/Rules

1. If card payments are not fully paid 24 hours before your event, we will contact you. If it is not paid 8 hours before your event your booking will be canceled.

2. Cash payments MUST be Fully paid Before we start your event to avoid Non paid Services.

3. Bookings are available 2 days before your event and you can book months ahead. No payments made until 24 hours before your event.

4. Please Keep an eye out for your little ones

5. Please give our mascots space to dance and move . Our mascots cannot see fully like we can. When they move/dance they will need bigger space to Move.

6. Please Do Not Antagonize, Hit, Pull, mark or damage Mascots. If We feel this Is not followed Our Mascots will not stay long regardless of the event duration. In this case your booking will not be refundable.

Please follow all of Our Policy Rules.

Cancellation:

You will have the opportunity to cancel your Booking 24 hours before your Event. After the cut off time You will not be able to cancel your booking But if you would like to reschedule to an availabile upcoming date please email us

@ upthepartymascots@gmail.com

or

text our FB business page

@ Up The Party Mascots

Next day bookings please email/text us to set up appointment. Next day bookings will have a $25 Fee. Also with Next day bookings we accept Cash payments upfront before we start or payments Through Cashapp.